At Seaberry Gut Brain, we take utmost care to ensure that every product reaches you safely and in perfect condition.
1. Damaged Products: Returns will only be accepted if the product is received damaged during delivery and the bottle is completely unopened, unused, and sealed.
2. Opened or Used Products: Once the bottle has been opened, the seal has been broken, or the product has been used, it will not be eligible for return or refund.
3. Undamaged Products: Products that are delivered in good and undamaged condition are not eligible for return or refund.
4. Proof Required: For a damaged-product return, customers must provide clear photographs/videos of the package and damaged bottle as proof of the condition upon delivery.
5. Return Approval: All return requests will be reviewed and approved by the Seaberry Gut Brain team after verification.
Please inspect your package carefully immediately upon delivery. If the bottle is damaged, do not open it and contact us with photographic/video proof to initiate a return request.